Inside Kuwait:

• The order will be delivered within two to three days of completing the order, between 11:00 am - 5:00 pm.

If you would like the order to be delivered on the same day, please choose the express delivery service. There is an additional fee of 5 dinars for this service.

• Delivery times for the holy month of Ramadan are between 11:00 am - 4:00 pm.
• Rola Art website delivers the goods through the company’s delivery network, and sometimes we use (delivery companies) as needed.
• Upon receipt of the goods, we (we or the delivery company) will ask you to sign the invoice, and this signature will serve as confirmation that

The receipt of the request .

• If you are not present at the address you specified, we (we or the delivery company) will deliver the goods to any person present at the address specified by you, with his signature on the invoice, and thus the customer is considered to have received the order.
• In the event that we reach the address specified by you and we are unable to deliver the order, due to the absence of the customer or someone on his behalf to receive it, the order will be returned to our commercial store located in THE AVENUES or ASSIMA MALL, where you can receive the order during official working hours from 10:00 am - 10:00 Evening
• The company is not responsible for any goods that are not delivered within 30 days from the date of purchase

Outside Kuwait:

Air freight service has been provided to all parts of the world to our dear customers outside Kuwait, in line with Rola Art’s policies and goals to reach the international level.

(DHL) 1. If the order is completed, our employees will prepare and package the order in preparation for shipping it outside the State of Kuwait via DHL.

. 2. The tracking number for the shipment will be sent to the customer to track the progress of the order via the customer’s email

. 3. Shipping time ranges from 7 to 10 business days